In the hustle and bustle of the demands of today’s fast tracked construction projects, one key element can be overlooked rather easily: Quality Assurance and Quality Control (QA/QC).
Our industry has changed drastically from the 20th century moving into the 21st century. With advancements in technology as well as materials, a building that would have taken three years to build in the 20th century now can be done in half of the time.
So what effect does a more quickly constructed building have on the true quality of the building? When things move faster, there is always the potential to miss things in construction that can compromise the quality. After all, tradesmen are humans, and mistakes and errors could happen. One way to assure that quality is maintained is to implement a QA/QC Plan for your project. QA/QC plans are not new to our industry; the key is in how your Project Team buys in and takes ownership in the plan.
This is where we as builders need to bring back craftsmanship to our industry. It is very important at the beginning of a construction project to establish a mutual understanding with the Owner, Design Team, Contractors, and the Construction Manager regarding how QA/QC will be conducted on the job site. What often seems to be missing from these types of meetings is including the foreman and tradesmen who are actually placing work.
To have a successful QA/QC Plan, you must have buy in and ownership from the workers. Having a QA/QC Plan start with the workers in the field, showcasing their talents in construction, is very rewarding, not only for the workers, but for the entire Project Team. Most construction projects start with a “dream.” It takes a true craftsman to bring that dream to life and make a lasting impression for generations to come.
There was a time when a craftsman would stand tall, point to a building and say, “I built that!” That sense of pride and ownership of placing work should be a part of every construction project.
Have you successfully deployed a QA/QC plan? In the comments, share what you think attributed to this success.
Article by Jim Kephart, CQM
Site Operations Manager